Our sustainability policy

We are deeply committed to environmental stewardship, respect for people and the enrichment of local communities. We are building a sustainable business to safeguard future generations.

Sustainability and care are at the core of our operations: a continuous process that involves our entire supply chain, our employees and our management.

  • Environment
  • People
  • Local communities
What we do today

Sustainability in everyday operations

From the vehicles on the road to the lights in our offices, care for people and places guides every choice.

Operations & experiences

  • Electric vehicles, newer vehicle models and Euro 6 emission standard buses, to reduce fuel consumption and make the most of each journey
  • Hiking and walking tours designed in full respect of nature
  • Sustainable restaurants and local small businesses promoted to our guests
  • Local codes of behaviour shared with travellers, and local souvenirs encouraged

Our people

  • Continuous training and support for our staff
  • Respect for each person’s ambitions and diversity, a good working environment and salaries in line with the national collective agreement (CCNL)
  • Employee satisfaction measured constantly, with team building activities, focus groups and meetings

Offices: energy

  • New-generation heating, cooling and window fixtures that avoid wasting energy; systems activated only when needed
  • Energy-saving bulbs, lights off in daylight, and all devices switched off in the evening, at night and on weekends
  • Low-consumption computers and printers, screens on automatic stand-by after about 20 minutes, plug boxes

Offices: waste & purchasing

  • Waste management and recycling, battery collection, no plastic bottles, no capsule coffee machines, no single small packages, paper use kept to a minimum
  • Stationery bought from local suppliers, recyclable ink cartridges, cleaning companies that work sustainably
  • Sustainable, organic and/or fair-trade food sourcing and catering
Where we are heading

Our objectives for the future

  1. Make our travellers more responsible and careful when visiting the world
  2. Encourage our clients to choose a sustainable travel option
  3. Prevent tourism growth that damages local communities
  4. Reduce operational costs by increasing productivity through a more efficient use of available means
  5. Improve the quality of the destination, supporting the continuity of business relationships in a long-term plan
  6. Promote local events that involve residents too in a more sustainable lifestyle
  7. Optimise the social impact of tourism in our region by involving locals in the creation of new experiences and tours
Initiatives & achievements

What we have done so far

The main milestones of our sustainability journey.

2022Partnership

We partnered with the company RE-POWER to support the use of electric vehicles in Sorrento, together with the Municipality of Sorrento.

2023Recognition

In partnership with Expedia Group, we received the UNESCO certificate of the Sustainable Travel Pledge, confirming that the company has committed to take actions that preserve and protect the environment.

2024 – 2025Partnership

We continued our partnership with RE-POWER to support the use of electric vehicles.

2026Certification

We obtained the TUI Sustainable Supplier Diploma and renewed our Travelife Partner recognition.

Independent verification

What is verified, and by whom

Travelife Partner logo

Our Travelife Partner recognition is awarded by Travelife following an independent assessment, and is renewed through a periodic reassessment.

60mandatory sustainability criteria assessed
Independentassessment by Travelife
Every 2 yearsindependent reassessment
ResultIssued byType
Travelife Partner – renewal 2026TravelifeVerified by Travelife
TUI Sustainable Supplier Diploma – 2026TUIRecognition by TUI
Sustainable Travel Pledge – 2023UNESCO certificate, with Expedia GroupCommitment pledge
Electric vehicles in Sorrento – since 2022RE-POWER and the Municipality of SorrentoPartnership

Only the Travelife Partner recognition is awarded on the basis of Travelife’s independent assessment. The other results are issued, or carried out, by the organisations indicated.

Official statement

Travelife Partner – sustainability statement

Travelife Partner

Our company has achieved Travelife Partner recognition.

Travelife Partner is the entry recognition level within the international Travelife sustainability programme for tour operators and travel agents. This recognition confirms our commitment to further improving the sustainability of our business operations through a structured sustainability management system and the implementation of recognised sustainability practices.

Travelife Partner recognition is awarded following an independent assessment based on the Travelife Partner criteria. During this assessment, our sustainability policy, objectives, management system, implementation of key sustainability practices and supporting documentation are evaluated against 60 mandatory sustainability criteria.

To maintain this recognition, our company is independently reassessed every two years to verify that we continue to comply with the Travelife Partner criteria.

Travelife Partner also provides the basis for progressing to the highest recognition level: Travelife Certified. This recognition is awarded following a comprehensive independent on-site audit based on the Travelife Certified criteria. This standard comprises more than 200 mandatory sustainability criteria and verifies the implementation of sustainability management and sustainability practices throughout the entire organisation.

More information about the Travelife programme, the different recognition levels, the validity of our current Travelife Partner recognition and the Travelife criteria can be found on the Travelife information website for travelers: travelife.info/travelers